Yes. Our AI systems provide continuous monitoring, and our experts manually verify every infringement before escalating.

Yes. We design ethical review generation campaigns that motivate satisfied customers to share genuine experiences.

Sentiment tracking reveals hidden patterns in customer behaviour, identifies recurring issues, and highlights opportunities for faster brand rating improvement.

Yes. Our analytics compare your rating performance, sentiment shifts, and review frequency against competitors.

Google, Facebook, Instagram, TripAdvisor, TrustPilot, Glassdoor, AmbitionBox, App Store, Play Store, industry review portals, and more.

Yes. We support enterprise-level review management with branch-wise analytics, performance comparison, and centralized controls.

Yes. Active engagement boosts customer trust increases positive review likelihood and is considered by search engines during local ranking.

Each platform has different timelines. It typically ranges from 48 hours to a few weeks, depending on verification and severity.

We use an expert-led hybrid approach — AI helps spot sentiment trends while human ORM specialists craft accurate, empathetic, brand-safe responses.

No. Authentic customer experiences cannot be removed, but they can be responded to strategically to minimize impact and improve brand perception.

Reviews involving defamation, hate speech, impersonation, misinformation, competitor sabotage, irrelevant content, or policy violations are eligible for removal requests.

We use pattern analysis, sentiment anomalies, reviewer history checks, IP mapping, and platform policy frameworks to classify suspicious reviews before escalation.

We use tone guides, scenario matrices, approval protocols, and centralized QA checks to ensure uniform voice across all responders.

Industries like real estate, retail, BFSI, hospitality, healthcare, education, and tech rely heavily on sentiment tracking and consumer insights.

We compare sentiment, share of voice, trending topics, volume of mentions, and engagement levels against competitors.