Yes. It helps optimize messaging, identify audience needs, and measure campaign impact using real-time public response.

Yes. AiPlex provides response handling in multiple Indian and global languages to support region-specific customer bases.

Yes. AiPlex supports CRM integration to unify feedback, internal workflows, and customer resolution loops.

Urgent posts are escalated immediately through predefined crisis response workflows, ensuring the right stakeholders act quickly before issues escalate.

Yes. With AI-assisted drafting and scalable moderation teams, AiPlex can handle large spikes in reviews, online conversations, or campaign-driven engagement.

Yes. We craft a brand-approved tone framework early in onboarding and ensure all replies follow your preferred communication style.

Absolutely. We handle responses across Google, Facebook, Instagram, X (Twitter), LinkedIn, YouTube, review portals, Q&A platforms, and more via a centralized dashboard.

Yes. We professionally respond to appreciation, concerns, complaints, and misinformation—ensuring your brand voice remains consistent in all scenarios.

Our team monitors channels in real time and responds within predefined SLAs based on urgency, sentiment, and impact—ensuring no conversation is missed.

We support all sectors—real estate, healthcare, hospitality, retail, education, BFSI, personal brands, and enterprises with high review volume.

Yes. Better reviews, consistent rating growth, and timely responses contribute to improved local search ranking and visibility.

Yes. We support multi-location brands and allow centralized monitoring and reporting for all branches.

Yes. You get sentiment reports, rating trends, customer behavior insights, and platform-wise performance analytics.

Our team ensures timely turnaround based on priority—urgent or harmful reviews are handled immediately.

Yes. Through negative review suppression, customer experience insights, and authentic positive review encouragement, we help improve overall brand ratings.